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Help Centre

Everything you need to get the most out of our services.

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FAQ’s
About Us

We are a full‑stack digital agency specialising in website development, mobile app development, custom software systems, and ongoing hosting and maintenance.

We support small businesses, growing companies, startups, trades, service providers, and organisations needing reliable digital solutions without the usual complexity or inflated agency pricing.

Website Development
  • Help choosing a free or paid theme/style
  • Up to 300 words of content writing per page
  • Unlimited development labour until you’re happy
  • Fully responsive mobile + desktop design
  • Consistent branding (colours, fonts, logos)
  • Logo background removal + inverted versions if needed
  • High‑quality images/videos (Pixabay/Pexels/Unsplash)
  • Clear calls‑to‑action
  • User‑friendly navigation
  • Up to 3 sections per page (plus header)
  • Favicon, link image, and social media buttons
  • Draft pages/plugins left intact for future use (unless you request removal)

Our base package includes up to 10 pages. Additional pages are priced in simple blocks:
$499 for pages 11–20
$299 for each additional block of 10 pages after that

Yes — we include up to 300 words per page. You can provide your own content or we can write it for you.

Yes — unlimited revisions until you approve the final result.

Yes. Every website is fully responsive across phones, tablets, and desktops.

We work with WordPress, Databasy, Shopify, Wix, Square, SquareSpace, straight softwares and endless other integrations.

Content Management & Training
  • Yes. We integrate a CMS so you can edit content, pages, products, and bookings.

Yes — you receive up to 1 hour of training on:

  • logging in
  • backing up
  • basic content editing
Ecommerce Features

If your project includes a shop, you get:

  • Product pages with images, descriptions, pricing
  • Example categories/products (unless page count includes full setup)
  • Product categorisation + tagging including sub categories
  • Filtering (price, category, brand, etc.)
  • Sorting options
  • Cart with quantities, totals, and price display
  • Streamlined checkout
  • Multiple payment methods (PayPal/Stripe/cards)
  • Shipping module (versatile internal system)
  • Coupon code module

Yes — we install the shipping plugin of your choice. You receive access after final payment to manage shipping settings.

SEO & Performance

Yes — standard SEO optimisation includes:

  • Keyword research for services pages
  • Image optimisation
  • Retina‑quality images/logos
  • Meta tags for pages/products
  • SEO‑friendly URLs
  • XML sitemap
  • Google indexing on launch

Yes — advanced SEO packages are available on request.

Support & Communication

You can email our operations team directly or request a screen‑share meeting at any time.

We can provide a Google Drive upload link or you can send files in any format that suits you.

Hosting & Maintenance

Yes — standard hosting includes:

  • Domain linking
  • 2GB server space
  • Email inboxes + forwarders
  • Server‑side fixes if our server is the cause
  • Monthly server software updates
  • Monthly WordPress core, theme, and plugin updates
  • Backups of original theme
  • Deprecation checks (on request)
  • Admin training on launch
  • Hosting is non-transferable

Standard websites: transferable after 24 months if agreed in writing before quote agreement
Generally: not transferable unless agreed in writing, due to the sites being built with large framework &/or no code builders

Yes — we create server inboxes and forwarders. We can also sync your domain email to Gmail with “send as” enabled.

Process & Delivery

We collect everything we need from you
We build the project to ~85%
You review and provide feedback
We complete the final 15% together
We launch the website and provide training

Most standard websites take 7–14 days depending on content readiness and complexity.

Mobile Apps & Software Development

Yes — we develop iOS and Android apps, including:

  • customer apps
  • booking apps
  • internal business tools
  • custom workflows
  • API‑connected systems

Yes — we build full‑stack software systems including:

  • dashboards
  • CRMs
  • booking systems
  • ecommerce platforms
  • automation tools
  • internal business systems

Yes — we integrate payment gateways, shipping systems, CRMs, and custom APIs.

Pricing & Payments

No. All inclusions are listed clearly in your quote. Additional work outside the agreed scope is billed at standard industry rates.

Yes — flexible payment options are available depending on the project.

Ecommerce Features

If your project includes a shop, you get:

  • Product pages with images, descriptions, pricing
  • Example categories/products (unless page count includes full setup)
  • Product categorisation + tagging including sub categories
  • Filtering (price, category, brand, etc.)
  • Sorting options
  • Cart with quantities, totals, and price display
  • Streamlined checkout
  • Multiple payment methods (PayPal/Stripe/cards)
  • Shipping module (versatile internal system)
  • Coupon code module

Yes — we install the shipping plugin of your choice. You receive access after final payment to manage shipping settings.

Get in Touch

Email: info@PageOne247.com

Schedule Onboarding Meeting Here

Contact Details Here